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Noticeboard

The Surgery will be closed from 12.30pm for staff training on

6th December 2017

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If you are registering to join the Practice online or changing your personal details online, you will need to bring in supporting documents as evidence before we are able to proceed with your application.
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If you would like to join our Patient Participation Group please contact 01933 412777.

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It is important that you keep us up-to-date with your contact details. If your mobile number or address changes, please let us know.

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We provide online services - you can access a summary of your medical records, order repeat prescriptions and  request a routine appointment online. If you would like to sign up to online access, please ask for details at reception. (Please note that internet access is for routine matters only. If you require an emergency appointment, please contact our receptionists on 01933 412777)

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The Friend & Family Test helps us gain important feedback from our patients. These short questionnaires can be completed online (following the link on the right), by telephone, or by filling in the form at reception.

Your feedback is always appreciated.

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Confidentiality

Confidentiality The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

 
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